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I am a small, Iowa-based business. I personally make each item, so it is important to me that you are happy with my work.

If you aren’t satisfied with your order, please contact me.  I will always make a good faith effort to make things right.    --Kathryn


 

PROCESSING TIME

 

Each item is made individually and normal processing time is 1-2 weeks. Busy seasons and holidays may take longer. If the processing time is significantly longer due to a large number of orders, I will send a follow-up email to let you know.


SHIPPING

 

FREE shipping on subtotal orders over $50 (before tax and shipping) mailed to the same address. Type FREESHIPPING in the promo code on the checkout page and the shipping cost will be removed.  A $6.50 flat rate is charged for orders under $50.


TAX

 

State and local taxes are added at checkout, as applicable, for Iowa residents .


RETURNS

 

If your order arrived damaged or flawed, please contact me within 7 days of receiving your package and I will replace the item at no cost to you. Because each item is custom made, I do not accept returns or offer refunds. However, if there is a problem with your order, please contact me and I will do my best to fairly correct the issue. Thank you for understanding!


EMAIL

 

If you have any questions or feedback, please use the CONTACT form or email me at:  kathryn@canaanhomeandfarm.com